SHIPPING TIMES AND RETURNS GUIDELINES
SHIPPING TIMES BY PRODUCT
ROYAL TEES, HOODIES, CROPS, BOOK TOTES AND MEDITATION PILLOWS:
ECONOMY/FREE SHIPPING- Between 2-6 business days within the contiguous United States.
**Economy transit times are not guaranteed & may increase during the Holiday season.**
GROUND- Between 2-6 business days within the contiguous United States.
**If you choose Ground Shipping for Alaska, Hawaii & Puerto Rico, your order will automatically be upgraded to 2-day shipping & charged the 2-day shipping rate as Ground Service is not available to those destinations.**
TWO DAY- When selecting 2-day shipping, your package will be delivered within two business days after production is complete. Delivery is performed Monday – Friday only. If your order finishes production on a Saturday or Sunday, it will be picked up by UPS on Monday & delivered on Wednesday.
OVERNIGHT- Delivered the next business day as soon as production is complete. Delivery performed Monday – Friday only. If your order finishes production on a Saturday or Sunday, it will generally be picked up by UPS on Monday & delivered on Tuesday.
**OVERNIGHT packages cannot be delivered to a PO box.**
INTERNATIONAL- Ship time ranges from 1-4 weeks. Due to the rapidly changing international shipping landscapes related to COVID-19, international transit times may be extended.
The No Pressure Sleep and Meditation Mask:
UNITED STATES AND CANADA- Up to 10 business days.
INTERNATIONAL- Please see your cart for international shipping timeframes.
LARGE ORGANIC COTTON TOTES:
FREE SHIPPING (Within the U.S.) Between 4-12 business days.
We do ship internationally. Please see your cart for international shipping timeframes.
These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products. Please check your cart for more precise fulfillment and delivery times.
MAKING RETURNS
If for any reason you receive a damaged or incorrect product we will refund or replace the item within 14 days after the arrival of your order. Our policy lasts 14 days. If it has been over 14 days since your goods were delivered, unfortunately, we can’t offer you a refund. To be eligible for a refund or replacement, your item must be unused, in the same condition as received, and in the original packaging. Please send photos of the damaged or incorrect product to: info@theroyaltee.store
Due to all items being made at the time of your order, just for you, The Royal Tee does not offer buyer's remorse returns of any kind or product exchanges at this time. We encourage you to view the size charts available before placing your order. We thank you kindly for your understanding and we truly appreciate you.
The Royal Tee Store Address:
304 S. Jones Blvd #5541
Las Vegas, NV 89107